New Rental & Returns Process
We have now resumed our regular rental service. Please click here to view all the available bikes. Once you have found a bike for you, please make a reservation and add your credit/debit card details to your MyTurn account. Reservations will be reviewed and approved/declined every Tuesday, with collections from the Old Burgh School on Thursday. You will be emailed when the bike is ready to collect – the bike will be secured to the bike racks and you will be sent the code for the lock.
For returns, please return the bike to the rear of the Old Burgh School and secure it to the cycle racks provided. Email email@example.com giving your bike number and lock code. We aim to return all deposits within 7 working days but this is subject to change in line with Coronavirus restrictions.
What is Bike Pool?
Did you know that one of the largest barriers to cycling is access to affordable bikes? At Bike Pool we aim to address this by running a long term, low cost rental scheme for our fleet of 100+ unique refurbished bikes.
Rent a bike of your choice for as long as you require (up to 12 months) then simply return it to us hassle free. We will also support you with ongoing maintenance and training!
Please see below for further information and FAQs.
Frequently Asked Questions
1. Click here to access MyTurn
2. Read the instructions and information carefully
3. Set up an account and verify it through your email
4. Add a payment method
5. Refer to the frame size guide and identify your size
6. Browse through the available catalogue of bikes
7. Select your bike and the required rental period
8. Submit your reservation
9. Wait for confirmation and further instructions via email
10. Enjoy your new bike!
Prices are determined based on the quality of the bike (Low, Medium, High) and the length of the rental. A £70 refundable deposit is applied to each rental.
You can see the table of prices on MyTurn here.
We have a huge range of bikes. This means you can find a bike to suit your size and preference. We have a selection of fold-up, mountain, hybrid and road bikes. Each bike has been refurbished by a team of volunteers overseen by a bike mechanic expert to ensure they are safe, efficient and reliable. Bikes are categorised as ‘low’, ‘medium’ or ‘high’ quality. They are priced accordingly.
In line with the £70 deposit that is paid upfront prior to renting, each renter agrees to attend at least two Bike Pool ‘Fix-It’ sessions during the period of rental; these are publicized on the ‘St Andrews Bike Pool’ Facebook page and Transition website. The Renter also agrees not to cycle their Bike Pool bike on the beach.
Guideline costs for deposit retention:
Loss of lock: £10
Loss of helmet: £15
Loss of Lights: £5
Non-attendance of Bike Pool Sessions: £10
General Neglect: £10
NB: Damage due to wear and tear is not charged.
Your deposit and rental charge will be paid via Transition’s My Turn Account. Please register for an account via this system. All payments must be made via an online card payment. We cannot process any payments via cash, as we find it too difficult to return deposits this way.
It is your responsibility to take out insurance against theft. We recommend that you do this this. You could do this through your home or any other insurances.
Please email firstname.lastname@example.org or drop us a message on Facebook, Instagram or Twitter!